Numotion

Janice Heartnibrik 

on Google

2 months ago

My client has been given such a run around. She has been waiting to be service for her mobility device since the technician could not fix it at her residence. Now I have just spoken to her and learn they lied and stated they are waiting on a prior otherization that has been sent since the end of June. When in fact the same authorization stemming from the initial visit early June should have remain in affect. Liars failing to do their job. Numotion please stop lying to these clients and do the work. I am safe to assume your a... read more

Kari Adamson 

on Google

5 months ago

Our experience with the Madison location was awful. Things fell through the cracks, wouldn’t return phone calls or emails, took over a year to get a missing part for our daughter'ssleep safe bed (had been sent to them, they lost it), etc. I would avoid if possible. Our experience with the Milwaukee office has been better so far, but time will tell. 

R B 

on Google

2 years ago

So my initial experience was in December of 2020 when I learn this organization like most suppliers fail to give enough information to the insurance for them to approve the mobility device (for me a mobility scooter). Well once I shared the information I was verbally told by my insurance in an email to an associate with this company, it only took 48 hours to obtain an approval. Scooter that initially was request in the spring of 2020 is finally received in January 2021. Fast forward to today and I call last month say the ear... read more

Scott Johnson 

on Google

2 years ago

You will literally never get a call back. Gene Engelhardt is absolutely terrible at his job and truly does not care for his customers. Says he will follow up on orders but will openly ignore calls. 9 months dealing with them before switching to a competitor who was willing to work with our insurance and got it taken care of in 30 days. I cannot stress this enough- if you are truly in need for assistive equipment, go anywhere else.