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NTB-National Tire & Battery
- Tires
- Newport News, VA
About this business
NTB of Newport News, VA is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes and alignments, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at the guaranteed lowest... read more
Location details
13776 Warwick Blvd, Newport News, VA, 23602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I bought a set of Michelin tires in December of 2018. I also purchase a warranty and am thankful I did because within a few week I had to go back in for a repair. That repair lasted until this weekend when I noticed my tire pressure was low. I made an appointment for 8:am on Monday (today). After waiting several hours for it to be completed, Marion, the store manager comes to me with a brown sticky rubbery item and say it is a previous failed plug that was in my tire. I asked him if these are what are typical used to fix tir... read more
Business response:
Cheryl we are sorry that you did not have a satisfying experience. If we can help, please contact us at https://www.ntb.com/contact-us-form
I waited for 2 hours and they couldn't do the work
I waited for 2 hours and they couldn't do the work
So there is a man here at Merchant's Tire staring me straight in my face! I asked how much they would charge to take my flat tire off and put my spare on. He said if there was a man here to do it for you it would be $20... seriously? Tread Quarters was eager to help and there was no charge!
Brought my 2005 Escape in this past Saturday. Engine was knocking and sputtering. The mechanic, John, worked on it for a couple hours and it turns out it's a problem that can only be fixed by the dealer because of the engine computer parts. John did his best to fix it but the computer part made it impossible. They didn't charge me for all the hours of labor, just for the diagnostic. John then gave me print outs and info to bring to dealer so I don't get ripped off there, which usually happens. He was honest, knowledgeable, a... read more
Frequently asked questions about NTB-National Tire & Battery
How is NTB-National Tire & Battery rated?
NTB-National Tire & Battery has a 4.6 star rating with 643 reviews.
When is NTB-National Tire & Battery open?
NTB-National Tire & Battery is closed now. It will open at 7:00 a.m.
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