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NTB-National Tire & Battery

4.5

About this business

NTB of Willoughby Hills, OH is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes and alignments, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at the guaranteed lo... read more

Location details

27401 Chardon Rd, Wickliffe, OH, 44092, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
Sun8:00 a.m. to 6:00 p.m.
4.5635 reviews
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Jeff Lapoczka's profile image
Jeff Lapoczka 
recommend  Recommended
4 years ago

very hard-working team very polite and respectable are we fast and friendly service stop by sometime and check it out 

Kevin Kinsella's profile image
Kevin Kinsella 
4 years ago

Chardon Rd. willoughby Hills location. Arrived on 10/9 for an 8am oil change/tire rotation and was told the mechanics hadn’t reported for work yet..(shop opened at 7). Finally showed up At 9 and started the work. I watched through a window and noticed tires were not rotated. Brought it to someone’s attention and the mechanic had to pull it back in to do the tire rotation. Arrived at 8am left at 11. Totally unacceptable. While there I was told I needed a rim. The guy gave me an estimate for 91 something which he said included... read more

Business response:

Kevin we are sorry that you did not have a satisfying experience. If we can help, please contact us at https://www.ntb.com/contact-us-form 

Gail Schindly-Bencina's profile image
Gail Schindly-Bencina 
recommend  Recommended
7 years ago

The Richmond Heights location was very friendly, knowledgeable and efficient 

Gail Schindly-Bencina's profile image
Gail Schindly-Bencina 
7 years ago

The Richmond Heights location was very friendly, knowledgeable and efficient 

Michael Geffert's profile image
Michael Geffert 
7 years ago

Reminded why I don't take my cars to chains... Made an appointment last night for 9:30 this morning to get a rim leak repaired. Brought my car in at 9:30 am as stated, (which seemed pointless to even make an appointment) the tech said it would take about two hours to get it done. Here we are 4 hours later and haven't received a call yet saying it was done. I mean, come on, one tire rim leak. 4 hours? Do better. Edited: so I just called and the guy was incredibly rude when he told me it was ready and had been ready for a whil... read more

Cynthia Susan Ostrunic's profile image
Cynthia Susan Ostrunic 
7 years ago
Peggy Davis's profile image
Peggy Davis 
7 years ago

My appointment was at 11:30 and they didn't take my car back until 12:20. 

Leiza Spencer's profile image
Leiza Spencer 
7 years ago

I always feel welcomed and valued as a customer. I always have a feeling of empowerment and appreciated. Thank You!!!!! 

Terrance M Gooden's profile image
Terrance M Gooden 
8 years ago

They sucked!....Con man salesman and they tried to overcharge me for a minor tire issue..Fuck them. 

Frequently asked questions about NTB-National Tire & Battery

How is NTB-National Tire & Battery rated?

NTB-National Tire & Battery has a 4.5 star rating with 635 reviews. 

When is NTB-National Tire & Battery open?

NTB-National Tire & Battery is closed now. It will open at 8:00 a.m. 

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