NOVUS Glass Westgate, Auckland

Alan Marriott 

on Google

4 weeks ago

I was somewhat apprehensive about getting a windscreen issue fixed and had put it off for far too long as a result. Turns out I had no need to worry! Spoke to Chris about it, made the appointment - that turned out to be the most difficult bit! Brilliant service, great communication and even replaced the wiper blades, filled the washer water and gave the insides a clean. Much appreciate the service, the results and the professionalism. Highly recommeded. And ask for Chris. He's brilliant. 

J “Wish” 

on Google

4 months ago

I want to leave a message of thanks for Dayna’s kind, accurate, and professional customer service. Because my English is not fluent, it was difficult for me to give a long explanation about the crack in my car window, so I asked her to have a short phone call with my daughter who was at work. Dayna willingly had a long conversation with my daughter and handled everything smoothly. As I watched nervously, she arranged everything, even the appointment date, and made me feel relieved. Once again, I want to thank Dayna for the g... read more

Yvonne J Carleton 

on Google

2 months ago

Good service for windscreen replacement. I guess I am used to just a little more customer service when dealing with cars.....such as a courteousy car for the 6 hours quoted to fix it. Vtnz offer coffee as do a lot of car service places. Maybe it would be nice to offer a glass of water or coffee while you wait for the taxi, Uber or friend to pick you up. 

Shiane Taylor 

on Google

3 months ago

I just want to give a MASSIVE thanks to Chris! Chris at Novus in Westgate is awesome! He did a perfect job on my windscreen and went above and beyond. Super friendly, super helpful and honestly the best service. Highly recommend! If you want the job done properly and with zero stress, go see the team in Westgate. Highly recommend! ⭐️⭐️⭐️⭐️⭐️ 

Leesa Robinson 

on Google

8 months ago

I attended this establishment because the reputation was already good. Dayna was an absolute super star for customer service. In the nicest possible way she wangled a speedy same day part delivery to match my super tight schedule. Attitude, professionalism, friendliness and getting it done. Unbeatable. Thanks Dayna, you’re a superstar!!