NOVUS Glass Palmerston North

Paul Geurtjens 

on Google

2 months ago

Called into Novus in Palmy after being turned down for a WoF because of a chip. Service was excellent and because I was from out of town they did it while I waited. 10 out of 10 Thanks guys 

Jaymie Donovan 

on Google

3 months ago

I booked my appointment for 9:30am, confirmed it, added it to my calendar, and organised a ride around that time. At 9:00am, I received a call from Kylie who was extremely rude and insisted my booking was for 8:30am. When I said no, it was for 9:30am, the response was abrupt and dismissive rather than simply clarifying the mix-up. When I arrived in person, there was no greeting or basic courtesy — just a blunt “we’ll call you when it’s ready.” I then spoke to the manager (PJ), who told me the booking was actually for 8:00am.... read more

May Louise 

on Google

8 months ago

Good service but final result was a bit lackluster. Service was amazing. Only 1 stars due to installment. First round of tints was bubbly and not cut correctly, had them come back and was replaced swiftly but left scratches all over my glass from where they scraped the previous tints off (they did have trouble getting it off). The installer tried to say the scratches were already there (they weren’t, as this is something I would have noticed the first round of tints also had photos). They have not been in contact to repair. ... read more

Taylor Pamata 

on Google

4 months ago

Awesome customer service Job well done Nice & Fast Was also cheaper than the rest so added bonus 😊 

Sue J-N 

on Google

a year ago

Excellent customer service from Feilding Glass. From household windows, windscreen repairs and caravan windows. From initial contact to completion of the work we couldn’t be happier. Keep up the good work!!