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NOVUS Glass Palmerston North
- Palmerston North Central, MWT
About this business
Novus Glass are the leading National Glass Repair team. Our Superior technicians at Novus Feilding Glass Ltd will prioritise your claim, with a fully comprehensive service to suit your individual needs. Our seamless service provides you with the advantage of a complete and personalised process with minimum disruption to you. Our Insurance Supplier status keeps us at the forefront of our industry. We take care of it all so you do not have to!
Location details
22 Taonui Street, Palmerston North Central, MWT, 4410, New Zealand
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good service but final result was a bit lackluster. Service was amazing. Only 1 stars due to installment. First round of tints was bubbly and not cut correctly, had them come back and was replaced swiftly but left scratches all over my glass from where they scraped the previous tints off (they did have trouble getting it off). The installer tried to say the scratches were already there (they weren’t, as this is something I would have noticed the first round of tints also had photos). They have not been in contact to repair. ... read more
Excellent customer service from Feilding Glass. From household windows, windscreen repairs and caravan windows. From initial contact to completion of the work we couldn’t be happier. Keep up the good work!!
Poor communication both internally and with clients. Dropped my car off this morning and was told I'd get a call once it was ready. I ended up having to call them at 4:30pm, only to be told there were delays and they'd call me back. I waited, but no one got in touch. I called again at 5:20pm, left a voicemail, and still heard nothing. Eventually, I had to call again at 5:50pm myself to be told it was ready (not sure when it was ready). I then had to get my flatmate to drop me off in a rush before they closed for the Easter b... read more
Had a rear door glass panel replaced by them. Job was done quickly and customer service was great. Unfortunately the door left with lots of little dents from the inside it didn’t have before it went to them. I’d rather have the car on the road then back in the shop to have it repaired so I won’t be asking them to cover the damages. Also it’s just a Corolla. But safe to say I won’t be going back when they’ve just replaced a glass panel but damaged the door panel.
My insurance company uses these people, so I’m a hostage customer. They failed to correctly fit a windscreen, so I called to book it in to be redone. I was told they would look into it, and I was refused a time frame to undertake the repair, the telephone answer person was less than happy when I rang to say I had a work emergency and would need my car by 3:30 that afternoon, she appeared rather annoyed with my simple request and abruptly ended our call when I reminded her the only reason they had my car to rectify their shod... read more
Frequently asked questions about NOVUS Glass Palmerston North
How is NOVUS Glass Palmerston North rated?
NOVUS Glass Palmerston North has a 4.2 star rating with 167 reviews.
When is NOVUS Glass Palmerston North open?
NOVUS Glass Palmerston North is open now. It will close at 5:00 p.m.
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