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Novo Nordisk Canada Inc
- Healthcare
- Mississauga, ON
About this business
Location details
2476 Argentia Rd #101, Mississauga, ON, L5N 6M1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | 09:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Absolutely garbage. Pens break constantly. Not covered by drug plans and cost over 250 a pen. Have three broken company reduces to take them back. It is a scam. You pay for the stuff and you only get to use one third. Absolutely the worst gimmick I have seen. Total scam. Have sent back three.pens and they keep returning the broken pens. Have asked to be reimbursed to date they refuse to. So almost 1000 dollars in layout and owe have nothing to show for it and the company refuses to do anything
Poor quality control. Pen failed to administer 3rd dose. I obtained a replacement from my pharmacy. Called and actually spoke to a Novo Nordisk representative, the infamous, useless Monica. Turns out, the needle pack in the provide pen had 2 defective needles causing flow to be negated (I had to use a loupe to see the defect) still, zero compensation for lost product. I do not have insurance coverage. I pay out of pocket. Shoddy craftsmanship should not be borne by the consumer. If there was a different similar product avail... read more
Monica is absolutely the worst customer service rep i have ever come across. Her lack of customer service training is clearly evident! Horrible service! I sent back my defective pen and months later they said there is nothing wrong with it which is absolutely bs because the pharmacist from Shoppers drug mart where i got the pen from checked it out herself. Waited over an hour for worthless monica to come on the phone who refused to help me, refused to transfer me to someone else and was very robotic. I asked for a manager an... read more
I returned a faulty FIASP pen the end of March 2025, have ever got a response, so 4 months later emailed for a follow up! Just received a letter dated March 7, 2025 that they found nothing wrong with the faulty pen! They would have not had the product for inspection by that date! It’s impossible to speak to anyone, the worst customer service I have ever encountered
Frequently asked questions about Novo Nordisk Canada Inc
How is Novo Nordisk Canada Inc rated?
Novo Nordisk Canada Inc has a 1.9 star rating with 36 reviews.
When is Novo Nordisk Canada Inc open?
Novo Nordisk Canada Inc is closed now. It will open tomorrow at 9:00 a.m.
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