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Novello Furniture
- Furniture Stores
- Barre, VT
About this business
Location details
1021 U.S. 302, Barre, VT, 05641, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Let me start off by stating that I have purchased furniture from Novello for many years, spent thousands of dollars there and their employees always promote their Furniture Care Protection "insurance" that covers virtually anything according them. I am also in need of all furniture to furnish a new home in the coming months, I am talking every piece of furniture for every room. Novello has not only lost all my future business but also all my respect! I recently just placed a claim on a dining room table set and my daughters ... read more
I ordered a couch on May 18th and it still has not come. It is now July 21st and I still don't have it. I wanted to keep my business local, was told all the trucks this week are booked they will put me in next week around 7/27. That is a 10 week turn around.
RecommendedWe had an old LazyBoy Loveseat with a broken cable. Sue Hennessey at Novello in Berlin was wonderful. We had not bought this loveseat from Novello. She ordered the part needed and sent a great repair man to our house.He not only repaired the loveseat, he left an extra cable and told my husband how to fix it if the other cable broke. He was prompt, efficient, knowledgeable, pleasant and careful about wearing a mask and sanitizing everything as he went. He even checked our other LazyBoys to be sure they were in good repair. PL... read more
Business response:
Thank you for your kind words! We strive for a very positive customer experience. We are so happy that Jeremy was able to fix your loveseat!
Recommendedhave bought many quality items. need to get two new recliners.
My grandparents bought a chair from here the 6th of January, they took the tags off and wrapped it up for them. We just cleaned out the old chair today and as soon as we took the chair out there was a hole right under the right side arm! A $300 chair should not come with a hole within 6 days of purchase, and before it was even sat in.
We bought a futon from Novello in the summer of 2014. Last weekend (January 2016) one of the pieces on the back of the futon broke. I called Novello to find out if there was a warranty and, unfortunately, the warranty was only for a year. But I spoke with Nikki and she said she thought that maybe they had the piece in the warehouse and said she'd let me know. She called back within 24 hours and they had the part! Best part was that they didn't charge us for it. Super awesome! We'll be recommending Novello to everyone we know... read more
I shop for all my furniture at Novello. Great quality and variety as well as very helpful salespeople!
Frequently asked questions about Novello Furniture
How is Novello Furniture rated?
Novello Furniture has a 4.1 star rating with 59 reviews.
When is Novello Furniture open?
Novello Furniture is closed now. It will open tomorrow at 9:30 a.m.
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