Novato Foot & Ankle Center

Bev van Dyke 

on Google

2 weeks ago

The doctors are very nice but they aren’t very tech savvy in the office. I was told the email of one of the staff was her personal email even though it was her work email, and I was not supposed to use it. I’m told I have to call to ask anything or make an appointment, but I travel a lot and calling is not always an option. I was told two days ago my prescription for a toenail fungus would be sent to Costco, it’s still not there. It’s like they’re stuck in The 80s regarding communication 

trevor mclellan 

on Google

4 weeks ago

I brought my 15-year-old autistic son to Dr. Carmen Wong at Novato Podiatry and, unfortunately, the experience was disappointing. Dr. Wong showed little patience or understanding when my son didn’t respond like a typical patient, and at one point left the room for 20 minutes to see another patient. During his ingrown toenail procedure, she offered no supportive or kind words, which made it more stressful for him. Afterward, she did not provide any aftercare instructions, and I had to request them from the nurses. If you are ... read more

Domonick Sanchez 

on Google

5 months ago

Absolutely horrible customer service coming from this Doctors office. The receptionists are extremely rude and condesending, and not helpful whatsoever. When your referral finally gets approved and sent to them through their antiquated fax machine, they'll claim they call you 3 times, once a week, to schedule an appointment. I didn't receive the call like they claimed. Furthermore, Dr. Marino is a pompous East Coaster who seems to hate his job. He's extremely rude, and not very pleasant to be around. I'd rather suffer than h... read more

Penny Janiak 

on Google

3 years ago

Dr. Curran is great. Knowledgeable and helpful. She saw me in a pinch when I need a steroid shot for planter fasciitis before going on vacation also. But is still on top of my long term care.