Novant Health Carmel OB/GYN - Monroe

Hannah Tye 

on Google

2 months ago

The receptionist is extremely rude and unhelpful. I had this experience a few years ago and decided to go to a different location. Do to moving and being too far away from that location, I tried to make an appointment at Monroe location again and was once again greeting with a very rude receptionist. My sister has also had similar experiences with said receptionist when trying to book. Due to this, we both will be going through atrium for now on. Typically if the first person you talk to when trying to make an appointment is... read more

syd brown 

on Google

3 months ago

I've been seeing Dr. Fento since 2020 and she is genuinely the best provider I've seen. She makes me feel heard and doesn't disregard my concerns. She's also extremely personable and makes you feel comfortable which is important given the vulnerability that comes with gyno appointments. At one point I was driving 3 hours to see her because I refused to see anyone else. I always recommend her to anyone looking for a gyno and will continue to do so! 

Tiffany 

on Google

5 months ago

If I could give no stars I would the receptionist has a terrible attitude and she and the Dr failed to let me know when my appt was next so since I didn't know I missed it and they took me out the system very unprofessional 

Tai Saunta 

on Google

6 months ago

Worked the night before as a nurse at atrium Cabarrus, 12 hr shift. Called to have my appointment with Dr. Fento pushed back to get some sleep. Was told if I didn't come I would be discharged as a pt. Long story short I came, I was asked to pay the copay, my card didn't work. The receptionist said she would call the manager to see if it was ok to see me anyway. I arrived 5 minutes before appointment, waited in line 5 to 6 minutes. She asked me to give a urine while she called the manager. While I was in the bathroom I figure... read more