This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Novak Insurance
- Auto Insurance
- Solon, OH
About this business
Location details
30775 Bainbridge Rd #100, Ste 8, Solon, OH, 44139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Avoid this agency at all costs. Craig Novak crossed a line I’ve never seen from an insurance agent. Instead of staying neutral and doing the one thing agents are actually paid to do — sell and service policies — he decided to meddle in an active dispute and insert himself into the claims process. He had no business getting involved, no full understanding of the facts, and yet still took it upon himself to lean toward one side. That’s not “customer service” — that’s reckless and completely unprofessional. If you value an agen... read more
Susan has been a great help to us- very professional!
I use to love this insurance but they twist things around and lie and then want to say you harassing them when you question about your policy or an error has been found they won’t correct they cover it up. I was dealing with Leanne and she so smooth a masterpiece of deception and her supervisor Howard hasn’t return my call claims he will handle the issue and take care of it so I will go through other legal channels. Why lie when the truth will do. They don’t want to pay what they owe me.
This place was not what I knew it to be. I had my insurance through there for years. I feel like I was treated like a new customer. I will not use them again.
There are attorneys
Frequently asked questions about Novak Insurance
How is Novak Insurance rated?
Novak Insurance has a 4.5 star rating with 35 reviews.
When is Novak Insurance open?
Novak Insurance is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com