This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Norton Neuroscience Institute Headache Center - St. Matthews
- Healthcare
- Louisville, KY
About this business
Location details
3999 Dutchmans Ln #5D, Louisville, KY, 40207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Reading the negative reviews and I suspect some folks don’t have much experience with neurological headache clinics. I’ve had migraines for 30 years and sought neurological management when I began to have neurological features 25 years ago. My first neurological visit was a disaster but her nurse referred me to another neurologist in Louisville who listened and did extensive assessments. We moved to Chicago. I had two neurologists during the first 5 years then my PCP referred me to a neurovascular specialist who had just exp... read more
My experience with Dr. Herrera was disappointing and unprofessional. From the start, he approached the visit with negative assumptions that had no basis in fact. He was microaggressive and dismissive, seemingly because I had switched providers. He also assumed I had an issue with his colleague, which I never stated or implied. During the appointment, he made a blatantly ignorant and unnecessary comment, which was both uncomfortable and inappropriate in a medical setting. While he eventually apologized and acknowledged that h... read more
My doctor is great but the billing department is fraudulent. I’m so disheartened by this experience, especially after being in so much pain and stress already. I received one botox treatment for cervical Dystonia, the bill was $8200. After contacting the billing department, I was informed that they billed me for 200 units of botox even though only 120 units were injected. I was charged for the 80 units of “wastage” without any knowledge of it. I feel like I was truly taken advantage of. I contacted a billing specialist via p... read more
My doctor was great but the cost of my procedure was ridiculous. I was shocked when I received my bill and I am unable to continue my healthcare there because of prices. Botox for migraines should not be over $7000 for one treatment.
Frequently asked questions about Norton Neuroscience Institute Headache Center - St. Matthews
How is Norton Neuroscience Institute Headache Center - St. Matthews rated?
Norton Neuroscience Institute Headache Center - St. Matthews has a 2.6 star rating with 7 reviews.
When is Norton Neuroscience Institute Headache Center - St. Matthews open?
Norton Neuroscience Institute Headache Center - St. Matthews is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com