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2355 Poplar Level Rd # 200, Parkway Village, KY, 40217, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Called to reschedule my appointment due to transportation issues and they hung up on me
I would like to say first off that I have been going to the same doctor for the last seven years. My doctor has been wonderful and I’ve had no issues with him. that being said, the Norton community medical associates 200 W. doctors office is absolutely terrible. Zero communication, zero organization skills, an absolute joke. It is impossible to reach someone, and when you finally do reach them, they have no clue what you were talking about.
Scheduled a appointment for aug 6th 1:45 waited on the phone like your supposed to before you enter ! Somebody said can you hold pls so I did then I realized how long I was on hold so I went in all for the lady to tell me the provider is behind 45 mins & that I had to re schedule. I already had to wait over a week to get the appointment for a follow up on something very serious. If you plan to be seen here plan to spend half your day there .
There is no way to get help from Norton. Incompetent staff. Over scheduling my appointments with no clarification of what the appointment is for. The staff does not listen to the concerns of the patient. They do not care about your health. They care more about milking your insurance for visits that are not needed. They have their patients come in to talk about making appointment for lab work at the next visit. Also if you do try to address the issue they will downplay it and try to tell the patient that they are wrong.
I was given a sample symbicort inhaler for my asthma by Dr fannin I used it and it worked quite well for me I wanted to get a refill for the symbicort inhaler I called on February the 10th Wednesday 11:52 a.m. no return call no script I called back on February the 12th Friday 10:25 a.m. no return call no script I called back February the 16th Tuesday 12:14 p.m. no return call no script today is February the 17th still no return call no script. I'm just not sure what's going on or why I have not received a simple prescription... read more
Norton Community Medical Assocs has a 2.7 star rating with 23 reviews.
Norton Community Medical Assocs is open now. It will close at 5:00 p.m.
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