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Norton
- Healthcare
- Louisville, KY
About this business
Location details
1250 Bardstown Rd Suite 8, Louisville, KY, 40204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:45 a.m. to 5:00 p.m. | |
| Tue | 7:45 a.m. to 5:00 p.m. | |
| Wed | 7:45 a.m. to 5:00 p.m. | |
| Thu | 7:45 a.m. to 5:00 p.m. | |
| Fri | 7:45 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Literally holding my wife’s health hostage. Doesn’t do paperwork. Ignores my chart messages for days, even weeks. Still had never received a response even after multiple escalations. Schedules scan and then doesn’t cooperate with other offices so the scans are cancelled and pushed out another 3 months. Building a lawsuit. ***Update*** Norton commented with an email to resolve the situation and has yet to respond to my email. Can’t say I’m surprised. Followed up today and will leave another review if they do not respond.
A test I waited three months for was canceled because it had been ordered incorrectly, and when we tried to get it rescheduled, the Mid City Mall office claimed they hadn’t received communication from UofL — even though UofL showed multiple urgent, documented attempts they had made. Instead of taking responsibility for the paperwork error, the office manager, Talisa, kept blaming my insurance, even after both my insurance provider and UofL confirmed the issue was entirely due to the office submitting the order incorrectly. A... read more
Literally holding my wife’s health hostage. Doesn’t do paperwork. Ignores my chart messages for days, even a week. Schedules scan and then doesn’t corporate with other offices so the scans are cancelled and pushed out another 3 months. Building a lawsuit.
Frequently asked questions about Norton
How is Norton rated?
Norton has a 3.9 star rating with 57 reviews.
When is Norton open?
Norton is open now. It will close at 5:00 p.m.
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