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Northwestern Memorial Imaging Center
- Diagnostic Imaging
- Chicago, IL
About this business
Location details
676 North Saint Clair Street, Chicago, IL, 60611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was put on hold for 30+ minutes, for three days in a row, I requested to be called back and once they called back they transferred me again, then the person I got transferred to transferred me again where I was put on hold for nearly an hour after that. Horrible customer service, I just had a simple question regarding an MRI and I was unable to reach a single person to talk to about this. Their staff needs to be trained and re-coordinated on patient calls and customer service.
The space has a lot of privacy and is very clean and nicely decorated. The process for getting MRIs is efficient and easy to schedule online. The staff are very professional and kind to patients.
I had an order to have an MRI done by an outside physician. The process of contacting the department, scheduling and having the test done was seamless and quick (24 hours). The total time from registering to completing my MRI was less than 30 minutes. The nurse, assistants, and technician were very polite and considerate. I am very pleased with my experience.
I had an order to have an MRI done by an outside physician. The process of contacting the department, scheduling and having the test done was seamless and quick (24 hours). The total time from registering to completing my MRI was less than 30 minutes. The nurse, assistants, and technician were very polite and considerate. I am very pleased with my experience.
Everyone was kind, thorough, compassionate and efficient.
Frequently asked questions about Northwestern Memorial Imaging Center
How is Northwestern Memorial Imaging Center rated?
Northwestern Memorial Imaging Center has a 3.7 star rating with 23 reviews.
When is Northwestern Memorial Imaging Center open?
Northwestern Memorial Imaging Center is closed now. It will open on Monday at 9:00 a.m.
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