Northwestern Medicine Primary Care South Loop-Roosevelt Collection

Cleo Gonzalez 

on Google

4 months ago

I was in the waiting room, waiting for the person who i came in here with and one of the ladies at the front desk was rambling about how she didnt care about 'the people' and is quite literally here for the 'check' in my opinion, thats so ridiculous and unproffessional to do in front of people - especially in the medical field. on top if that, the prson who i came in here with was treated rudely by her, and as they put their ID and Insurance down to give to her, she looked at them up and down and said "im going to ask you to... read more

George Ching 

on Google

5 months ago

In the past few years, Northwestern Medicine is absolutely horrible. I go here every year for my annual physical, which is covered by my insurance, so there's no out-of-pocket expense to me. However this past year, I was charged for a long office visit. My doctor asked the same questions that he has asked for the past 4 years and I answered, not asking any other questions. To my surprise a month later, I received a bill for over $200. I call the business office to ask why I received a bill since annual physicals are covered ... read more

Carly 

on Google

5 months ago

**Please look elsewhere for primary care** I had an extremely disappointing experience at the Northwestern Primary Care office today. I arrived 10 minutes late to my 8:00 a.m. physical due to a train delay. I acknowledged being late was my responsibility and apologized profusely. Despite that, I was refused my scheduled wellness exam I had waited 8 months for. I was told they could squeeze me in if I had a “specific issue,” but not for my physical. That distinction is concerning- it suggests a preference for billable sick vi... read more

Addie Os 

on Google

6 months ago

I didn’t know this was a Spanish hospital and they don’t take other people’s appointments. 

Christopher Swenson 

on Google

8 months ago

My wife was not admitted for an appointment because she was 8 minutes late. Apparently, the policy is the past 4 minutes late results in an automatic cancelation.