Northwestern Medicine Family Medicine

Jody Wilhelm 

on Google

a year ago

Again, is there anyone to answer phone calls!! Doesnt matter what department. Never in my life have I've seen such poor costumer service. 

Tate Hansel 

on Google

2 years ago

The people are absolutely delightful but I’ll tell you what, NW does not make it easy to schedule appointments. I have never been able to schedule an appointment over the app (despite anytime you call the automated message says to schedule in the app and I always fall for it). As a student I found this really inconvenient, especially as someone who has trouble even getting through my day to day tasks. Having to call a NW location within office hours is not only unnecessary labor for their employees, picking up asinine calls ... read more

Kathy Bozenda 

on Google

3 years ago

Went to go see my regular doctor. He sent me to physical therapy. Which is also belongs to northwestern. I received my bill. For physical therapy alone was over $2200. Because they say it is apart of physical therapy. I had bone marrow test and surgery with stay that didn't cost as much. But when you question it. They say that is it. This place is a joke. Be advised check your bill you will find out they really change a lot. 

jennifer wells 

on Google

3 years ago

Went to the convenient care and was told it was a 3-4 hour wait so I decided to try my son's primary physician since we were already in the parking lot. Walked in and got clean masks. Went to the main reception area and she told me to walk down to pediatric to see if they had any available appts when we got there I walked to reception and was told that I had to call a phone number to see if they had an appt available. So my son and I went to sit down in the lobby and we had our masks on and were socially distanced from every... read more