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NorthWest Home Appliance
- Appliances & Repair
- Kirkland, WA
About this business
Specialties Northwest Home Appliance offers the finest in Factory Authorized Service for most major appliance brands.Our licensed technician can have your appliance working again in no time and most service calls receive same day service! If your appliances needs immediate professional repair we are available to help. We repair most models and brands of appliances in the Greater Seattle WA, Bellevue and Redmond area.
Location details
10107 NE 153rd St, Kirkland, WA, 98011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Was very rudely informed over the phone that they don't actually work on anything unless it's arranged in a very specific way. Terrible customer service; they don't actually want your business.
Wish I could leave them a zero star review! Their technicians are reliably bad and inconsiderate about leaving their mess AND TOOLS in our home. Communication with the company is ALSO terrible. Are the business hours accurate because I can never get a hold on them. They never have their masks on correctly and sometimes don't have shoe covers. They say they're not a cleaning service, but I would also say they are NOT A REPAIR SERVICE!!!!!! Only call if you want your mildewy, stinky water laying around your home after you call... read more
We had tried to get our stacking washer and dryer balanced 2 different times by other repair people and only got band-aid type solutions. (Duck tape). The 2 who came this time really worked through several solutions and did a wonderful job. No huge banging noises when we do our laundry anymore.
WORST customer service EVER... Liebherr recommended Northwest Home Appliance to repair my freezer's ice maker which was not making ice. Boy do I wish I would've read the Google reviews before taking their word for it. To keep it short... Yuri's 1st visit with his son cost me $385 to defrost my freezer. He said, if the problem persists, to call him back. So, of course, the problem continued and he came back a 2nd time for a measly $606, replacing the Main PCB assembly. Of course, this didn't work either. After calling Yuri a ... read more
Horible experience. They told me free inspection and repair estimates, they showed up and asked for advance payment on hopes it will be included in the repair cost, it is been a month now and they never called or showed up to complete the repair.
Frequently asked questions about NorthWest Home Appliance
How is NorthWest Home Appliance rated?
NorthWest Home Appliance has a 2.1 star rating with 39 reviews.
When is NorthWest Home Appliance open?
NorthWest Home Appliance is closed now. It will open on Monday at 8:00 a.m.
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