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Northwest Endoscopy Center
- Healthcare
- Arlington Heights, IL
About this business
Specialties: Northwest Endoscopy Center (NEC) is staffed with nationally-recognized gastroenterologists, highly-skilled nurses and technologists. The NEC partnership, care team and facility are helping meet the growing health care needs of the community.
Location details
1415 S Arlington Heights Rd, Arlington Heights, IL, 60005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nurses and doctors are GREAT! The billing experience is not!
REVISED because a very negative review finally caused them to respond. I wish it hadn’t taken so long and so many calls but they have apparently resolved the issue…I may be back for an update. Original review: Just the worst customer service ever. I had a procedure done and some idiot wrote down my insurance group number incorrectly. I’ve been billed thousands of dollars as if I have no insurance due to one incorrect letter in my group number…BUT NOBODY WILL CALL ME BACK. Neither the billing department nor the actual facilit... read more
No matter which prompt you choose, they all go into voicemail. I guess negative reviews are pretty confirming. I left a voicemail, so I am curious what does it mean to them "we will get back to you promptly". Not a good place if you can't even get a live person on the phone. I wouldn't be surprise its a same for billing based on other reviews!
1st, I very rarely do reviews but after this procedure I had to do one. Whole experience was excellent! I have a fear of needles, so I thought this was going to be a traumatic experience. All the nurses and Dr Gluskin were excellent. Nurse Ann was extremely comforting in calming me down. Sheila did awesome job with iv where I barely felt it. Actual procedure was totally painless. I was in and out in 2 hrs. Highly recommend this facility!
First off the care I received for my procedure was excellent. The problem started when the bills came in. I received 2 bills from NW Endoscopy due 6/1, both were paid. After that I kept getting the same bills, and called to inquire about them. Apparently the checks I sent were processed to a different company that is tied to their billing service. After two different conversations with the billing department, the problem still existed. My last call was answered by a very disrespectful women just wanted to tell me that proble... read more
Frequently asked questions about Northwest Endoscopy Center
How is Northwest Endoscopy Center rated?
Northwest Endoscopy Center has a 2.5 star rating with 12 reviews.
When is Northwest Endoscopy Center open?
Northwest Endoscopy Center is closed now. It will open tomorrow at 8:00 a.m.
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