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NorthWest EMS

3.6

About this business

Location details

366 Helen St, McKees Rocks, PA, 15136, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.627 reviews
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John's profile image
John 
on Google
10 months ago

When do ambulance personnel dictate which ER a patient should go for treatment? NorthWest dictatorship ambulance services to make it convenient for THEM! The patient should CHOOSE where they go for treatment, but they manipulated someone who has mental health issues and decided to use that against her to make it convenient for them. They provide horrible services and damaged her arm the previous experience by missing the veins several times try to get an IV in her. I'd rather die than to deal with their services. I would hav... read more

Anonymous's profile image
Anonymous 
on Google
10 months ago

When do ambulance personnel dictate which ER a patient should go for treatment? NorthWest dictatorship ambulance services to make it convenient for THEM! The patient should CHOOSE where they go for treatment, but they manipulated someone who has mental health issues and decided to use that against her to make it convenient for them. They provide horrible services and damaged her arm the previous experience by missing the veins several times try to get an IV in her. I'd rather die than to deal with their services. I would hav... read more

Anonymous's profile image
Anonymous 
on Google
a year ago
Zachary Smith's profile image
Zachary Smith 
on Google
a year ago
Marcia Williams's profile image
Marcia Williams 
on Google
a year ago

I have to agree with Sue. Maybe the lady in the billing department needs an updated Customer Service course on how to speak to customers. I'm a senior citizen and have worked many, many years in the accounting, insurance and billing field. If my tone was like this lady I would have been fired. Over talking me as if I had no idea what I was talking about. My husband is a veteran and I tried to be nice and tell her what the VA billing department told me. They have been paying my husband bills for years but she felt the need to... read more

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Frequently asked questions about NorthWest EMS

How is NorthWest EMS rated?

NorthWest EMS has a 3.6 star rating with 27 reviews. 

When is NorthWest EMS open?

NorthWest EMS is closed now. It will open at 9:00 a.m. 

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