Northwest Community Healthcare/Hospital

foundyou E. 

on Birdeye

2 years ago

Very rude. Front desk was very rude. Did not address us by our sex m-f they just call everyone sirs like wtf. Face masks are not required an desk lady about got cussed out if my kid was not here she'd be looking dumb. Very Very rude as far as customer service goes. Desk needs to learn how to be kind to people who come into the urgent care.  

Carrie W. 

on Birdeye

2 years ago

Your New Inpatient Beds Stink. Also your 2nd floor medical observation until is in need of a major over-haul. I came in by Ambulance for vomit up blood and coffee grounds, and the ER doctor was going to send me home with possible stomach bleeding. I had to beg him to keep me at least one night to be sure I was okay. 

Veronica L. 

on Birdeye

2 years ago

ABUSE! ASSAULT! Your LOVED ones are in DANGER!!! The staff are all miserable humans with no regard for human life!!! My grandfather has been abused post surgery. He is being pushed and throw into his bed and the staff has no shame committing the assault in front of visitors! Post surgery, he is not recovering because the staff is ABUSING HIM!!!!!!!!! We have to transfer him to another hospital just so he can recover from his surgery! AVOID AVOID AVOID THE TORTURE CHAMBER!!!!