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Northwest Bank & Trust Company

3.1

About this business

Since first opening in 1941, Northwest Bank & Trust Company has been a major contributor to the development of our Quad Cities community. Today, your hometown bank has the area’s longest continuous history of highly-trained, friendly professionals fulfilling its mission to create customer and shareholder value through product and service excellence. 

Location details

100 E Kimberly Rd, Ste 200, Davenport, IA, 52806, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.128 reviews
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Rick Grutzmacher's profile image
Rick Grutzmacher 
3 weeks ago

Suzy has been over the top kind and helpful, assisting my elderly Mom. She helped when Dad passed away, transferring all of their joint accounts into Mom's name. She helped Mom with getting her debit and credit cards set up, and followed up to ensure that Mom didn't need any further assistance activating cards. When Mom lost her credit card, I knew I could count on Suzy. She took care of getting a replacement right away. Suzy has always been kind and polite, and shows heartfelt compassion for her customers. She is a true ass... read more

Robert Cho's profile image
Robert Cho 
3 months ago

The Worst bank to do business with. I tried to renew my loan that was assigned to an individual by the name of Bobby Slavens whom was always absent, never answered or returned calls and unwilling to give a hand. I also reached out to upper management to ask for help and nobody returned any of my multiple calls. Response to the owner: Nobody tried to ever call me back and never got a voice mail. The issue wasn't resolved because I never got any calls back. I would have not written this review if any of your team would have re... read more

Kimberly's profile image
Kimberly 
5 months ago

I visited the Kimberly Road location today, the 14th of June. I wanted to express my gratitude and appreciation to Ms. Ariel Ward. She went above and beyond to assist me with notorizing some legal documents and to also help me get those documents scanned to my attorney who is in another state. She turned a very stressful situation for me into something so simple with her assistance. She took a major load off my shoulders. Ariel was extremely kind, considerate and compassionate. Thank you Ariel for everything you did for me. ... read more

Emily Dvorak's profile image
Emily Dvorak 
8 months ago

We ended up, leaving our last bank because of the terrible customer service that we received. We chose to bank with Northwest Bank and trust, and every experience that we have had with them has been amazing. Every employee has been friendly and helpful and kind. We have not experienced the issues that we had to deal with at our last bank. I’m so glad that we chose to bank here. 

Alan S's profile image
Alan S 
11 months ago
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Frequently asked questions about Northwest Bank & Trust Company

How is Northwest Bank & Trust Company rated?

Northwest Bank & Trust Company has a 3.1 star rating with 28 reviews. 

When is Northwest Bank & Trust Company open?

Northwest Bank & Trust Company is closed now. It will open tomorrow at 9:00 a.m. 

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