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Northwest Bank

1.7

About this business

Location details

1248 Abbott Rd, Lackawanna, NY, 14218, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.720 reviews
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Kpopgamer's profile image
Kpopgamer 
on Google
3 months ago

There is ALWAYS something going on with my money and they never call or anything. Closed my main account and never told me. Called wonder where my account went on app so I could get my disability money and they said oh we closed that 20 days prior. They lied to my husband about our money coming in cuz earlier last week hubby called they told him he should check back in a few days. Staff is unhelpful and have no idea why a lot of issues and security breaches keep happen. Garbage bank. Avoid at all costs! 

David Bozek (SideriticTitanx)'s profile image
David Bozek (SideriticTitanx) 
on Google
10 months ago

Beware this bank & avoid at all costs. I would recommend doing your banking anywhere else but here. I opened an account & deposited some money that was left untouched for years. In more recent years they decided without my knowledge to start charging a fee depleting my funds. Go elsewhere to avoid a similar scenario. 

Justice1145 Justice's profile image
Justice1145 Justice 
on Google
a year ago

I have an account there and went there for a personal loan. I was denied because whoever they call to decide said that my credit score was WAY lower than it actually is. The guy I was dealing with told me to go to their mobile app and see what it says. I went to my car and did so AND it said my score was 67 points higher than the genius on the phone said it was. I went back in the bank to show the guy and he had no answer, just excuses. Before all of this I went to a credit monitoring site that I use regularly and it gave a ... read more

ebrahim's profile image
ebrahim 
on Google
a year ago

The best and the staff are friendly 

Erin Britt's profile image
Erin Britt 
on Google
a year ago

Horrible customer service! 

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Frequently asked questions about Northwest Bank

How is Northwest Bank rated?

Northwest Bank has a 1.7 star rating with 20 reviews. 

When is Northwest Bank open?

Northwest Bank is closed now. It will open tomorrow at 9:00 a.m. 

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