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Northwest Bank

2.5

About this business

First Niagara Bank is a full-service, community-focused bank that was established in 1870. With assets of more than $9 billion, it operates through several financial service subsidiaries, including First Niagara Funding and First Niagara Commercial Bank. The bank provides online wire transfer, direct deposit and automated account reconciliation services. First Niagara Bank offers a variety of financial and business banking services. As a part of First Niagara Financial Group, it provides personal banking products that includ... read more

Location details

55 East Ave, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.530 reviews
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Rich's profile image
Rich 
on Google
a week ago

Customer service is non existent. 

Bobby Steblein's profile image
Bobby Steblein 
on Google
a month ago

Gouged me with 4 or more overdraft charges when I've only gone in the red once or twice before and was getting paid the next day. 

Amy Lambalzer's profile image
Amy Lambalzer 
on Google
a year ago

They were absolutely awful when my dad passed away, and I had power of attorney. He banked here for 50 years through their various name changes. They gave nothing but a hassle. I took my own business elsewhere. This was the Lockport location. 

putrid filth's profile image
putrid filth 
on Google
a year ago

Not sure of one of the bank managers name but he was really helpful resolving an issue with my elderly grandmother's account, very professional and compassionate. Some dude with red hair and a beard? thanks dude who ever you are! 

Brian King's profile image
Brian King 
on Google
a year ago

Recently went there for a promo they offerd. Presented my mail promo offer to them. Gave them my deposit and direct deposit for the ptomo. Come to find i only got half the amount of the promo. They forgot to tell me i needed a greater amount for the deposit to get the full amount. There customer rep donot know there products well..stay away from this bank. I will have nothing to do with them after this. 

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Frequently asked questions about Northwest Bank

How is Northwest Bank rated?

Northwest Bank has a 2.5 star rating with 30 reviews. 

When is Northwest Bank open?

Northwest Bank is closed now. It will open tomorrow at 9:00 a.m. 

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