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Northwell Health Imaging at Garden City

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77 reviews
|Diagnostic Imaging|Garden City, NY 11530

711 Stewart Avenue, Garden City, NY 11530

(516) 321-3456

Open now:7:00 am - 9:00 pm


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77 reviews
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Susan L. review for Northwell Health Imaging at Garden City
Susan L. on BirdEye

10 months ago

07/10/2021, 06:01 AM
I had an MRI. After about 25 minutes inside the machine I felt as though I was suffocating and asked to be let out. I was told that the tech person would need to retake some images and that I should just hang in there. This was just before the injection of the dye. For the next 15 minutes, I suffered a lot. When I was let out I had to sit up quickly to breathe. I was told not to move and that I nearly fell off the table. However, I am a thin, athletic person and felt secure on the table. It was her perception which I denied and she disagreed with me. I said that the MRI was the most difficult I had ever experienced...and I had had many MRIs. Another person in the room told me to "Calm down." However, I was still choking and feeling unwell. I told her not to tell me how to feel. I said I do not feel well and pulled my mask off to be able breathe and asked for a tissue. Another person started yelling at me to put my mask back on. I repeated that I needed a tissue. The person finally moved to get me one. As I was leaving, I was again told that I almost fell off the table. When I said that was not true, she said " I am not going to argue with you!" So, basically I was bullied when I should have received empathy and support. I will never return to this facility.
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Cleanna D. review for Northwell Health Imaging at Garden City
Cleanna D. on BirdEye

a year ago

06/16/2021, 06:07 AM
I would Have given a PERFECT STAR BUT will explain why I was nervous since the doctor told me I needed MRI with and without contradt needless to say i get very Queasy VERY quickly got up at 6am wanting to hurry and get it over with I smiled at myself in the mirror and thought ok lets do it ...arrival NO NOT one smile I place my 4 stars on a Beautiful lovely lady Named "SADIE" you are close to my heart SHE calmed me - assured me that it will be ok and to think positive thoughts ........ THANK YOU SADIE for that imanginery Island :)
Deep review for Northwell Health Imaging at Garden City
Deep on BirdEye

2 years ago

02/14/2020, 12:15 PM
There was an option to give ZERO stars. I arrived there 30 minutes early at 6 PM for a 6:30 PM MRI appointment and it took them 2 and a half hours to get me done. I left at 8:30 PM. The horrible attitude woman Bibi was at the registration desk and just kept asking me non-sense questions and wasted my time. She demanded an Script and Authorization that were already in their system because my doctor was from Northwell itself and Northwell staff is the one that got MRI authorization from my insurance. Then she found my authorization suddenly and said it was not attached to the appointment. Well, their staff made the appointment. Then she said she had to email her manager. Then she went to consult the technician if I can be taken in for the MRI. Then she tells me my insurance is generic. Excuse me, that is when I lost it and told her, I am a federal law enforcement officer and my insurance is the best there is out there. I will never set foot in a Northwell Imaging facility when there are so many other better options available. This Bibi woman needs to be fired. She hates her job and makes patients lives miserable. I will post this review in every possible platform with my name. Deep Chopra
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