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505 MacKenzie Blvd, Fort McMurray, AB, T9H 4X3, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Brought my vehicle in for is 48000km service. A few days before I had a major safety issue. My dash lit up like a Christmas tree and my speedometer showed 60kms an hour while I have my cruise control was set to 120kms. Then my vehicle sped up to try to reach 120kms which I was already going and almost put me into the back of a bus. They called me and said my diff vent was broken off. Which isn't covered under warranty and wanted to charge me for a diagnostic. Nobody told me about any charges as my vehicle has full extended w... read more
I had the technician calling me to go for a drive test with him to show exactly what the problem on the 4 by 4 was. I went and did the drive and he was happy to see the problem. With my English as a second language couldn't explain exactly, but them workers there are eager to find the problems and fix them. I would recomand to anyone Ford Gegoire in Fort Mcmurray, Thank you Dawn Mackie and the tech guy, you are the best
Service advisor Dawn was not a very pleasant person to deal with when picking up my truck, my transmission was over filled when I had my engine replaced over the winter, which caused problems on the highway but after having it towed in and then went for pick up she tried to tell me that they wouldn't have overfilled it, told me I did it because they didn't touch the transmission for the engine replacement, tried to tell her it's bolted right to the engine but fought me on it. The manager was pleasant to deal with after thoug... read more
I asked for an oil change and a diagnosis on a code that had come up then went away, just to make sure everything was fine. The diagnosis was done and everything had come back normal, but no oil change. It’s disappointing that the oil change was not done. Edit to add: I had to call to get an update and found out my truck was done getting an oil change. Wondering why they never called to tell me this.
Northstar Ford Gregoire has a 4.3 star rating with 266 reviews.
Northstar Ford Gregoire is closed now. It will open tomorrow at 7:00 a.m.
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