NorthShore University Health System - Skokie Hospital Emergency Room

Emily 

on Google

2 days ago

If my rating were solely based on my interaction with the front desk, I’d give 0 stars. While the nurses, doctors, and even security personnel I interacted with were extremely kind, caring, and helpful, the same can’t be said for the desk staff. Specifically Timothy at the front desk in the Cardiovascular Department was beyond rude and condescending. He mistakenly thought my insurance was Medicaid and decided that meant he could treat me like the dirt under his shoe, down to insisting my insurance is inactive and I must be l... read more

smg60631 

on Google

6 days ago

I know we all complain about the overall bloated and the bureaucratic health system. However there are people and departments that still remember and don't forget the main mission is to provide health assistance to those who use it. And one of those departments and people is the Outpatient Pharmacy at Northshore Hospital, now called Endeavour) I have had 99% positive experiences with all of the people who work at that Pharmacy. So I don't get angry at the 1% when things go wrong. Everyone has always been professional, compet... read more

Illinois Pet Funeral Services & Cremation 

on Google

a week ago

Date of Incident: September 16, 2025 Location: Skokie Hospital – 3rd Floor, Mammogram Team Desk Time of Incident: Approximately 9:15 AM Summary of Incident On September 16, 2025, I attended a scheduled oncology surgery follow-up appointment at Skokie Hospital. After my appointment, I was instructed to schedule a six-month follow-up visit and also to make a mammogram appointment. While attempting to schedule the mammogram, I encountered unprofessional and hostile behavior from a staff member at the 3rd-floor mammogram desk, w... read more

William Muriel 

on Google

2 weeks ago

This past Saturday, Sep 6, 2025, my wife took me to the ER. The triage nurses, took my vitals right away. I had to wait 1 1/2 to get CT scan and a bed. Once I saw Dr. Melissa Hoshizaki, she was able to diagnose my symptoms. She was kind, listened to me, and expressed emotion when she laughed at a funny comment. Before my discharge, gave me name of doctor to follow up care, and was able to help me with my condition. Thank you to the staff this past Saturday.