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Founded in 2002, NorthShore is the leading online retailer specializing in incontinence supplies, adult diapers, youth diapers, underpads, mattress protectors and other incontinence products. We offer discreet home delivery across the US and same day shipments for orders placed by 5pm Central. Call us today at 800-563-0161 for a free consultation.
1 Confidence Dr, 1 Confidence Dr, Green Oaks, IL, 60048, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 9:00 p.m. | |
Tue | 6:00 a.m. to 9:00 p.m. | |
Wed | 6:00 a.m. to 9:00 p.m. | |
Thu | 6:00 a.m. to 9:00 p.m. | |
Fri | 6:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 8:00 p.m. | |
Sun | 8:00 a.m. to 8:00 p.m. |
They are an outstanding company. I get their emails and I inquired about some products and their customer service representative was quite helpful and I will be using this company from now on.
Business response:
Thanks for taking the time to send us this great feedback. We're always happy to help! Please feel free to reach back out to us any time you need assistance or want samples of something new to try.
Gosh, I hate to be scammed. I sent for rubber pants and even though I took my measurements, they were too small. In order to see that they were too small, I had to open the package they came in. When I called to see how to return them, I was told they can't take them back once the package has been opened even tho I didn't try them on. I was asked for my dimensions so they could possibly do something. I remembered going through this same process with HDIS a few years ago. I went to all the trouble of packaging and returning t... read more
Business response:
Lynn, I'm very sorry to hear the sizing didn't quite work out for you. I will be happy to authorize a free replacement of a size of your choice. Please email info@northshorecare.com with size you need and mention courtesy replacement approved by Adam. Please note, this is not a scam of any kind. We have this policy listed clearly on the product page. It's for sanitary reasons. People would send these back all the time and tell us they were unused yet we would find they were stained or had hairs on them, etc... We decided a f... read more
I have been buying from this company for years and have had nothing but excellent service. Their product pricing is great and their service is fast. I couldn't be happier!
Business response:
Thanks very much for your great feedback. We're always happy to help!
The booster pads for my child have been a real lifesaver cutiing out all the linen changes every night. Also get puppy pads that are much cheaper than the pet store.
NorthShore Care Supply has a 4.7 star rating with 289 reviews.
NorthShore Care Supply is closed now. It will open at 6:00 a.m.
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