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NorthPointe
- Assisted Living Facilities
- Country Homes, WA
About this business
Location details
1110 E Westview Ct, Country Homes, WA, 99218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Spokane community: Beware of sending your family here. It is all about cash to this facility. The LPN (M) in charge is not truthful when doing pre-admission assessment to accumulate points to get more funds. Random staff pass medication without the proper credentials or training. They were in stop placement for a bit because of resident injury. The new administrator (J) is a huge bully. His only worth is in his title because he clearly can’t lead. He is a disparaging person who should not be in charge of residents. Before pl... read more
My tour was SUPER. I even talked to some of the residents and they told me that they really loved it there. I was VERY IMPRESSED.
My mom has been here for 3 1/2 years and we have been very pleased with the staff and care for her. There are many activities for those that want them and a hairdresser in the facility. No place is perfect.
Do not go here if you need to have medical care for your senior. The medical staff leadership is uncooperative and unresponsive. They searched my dads room at night and took his over the counter medicine and ointments, made him feel very uncomfortable. Medicine was mismanaged, not provided, and critical medicine was skipped because of clerical error on there end. There is a reason the continually have availability. The food is bad as well. My dad toilet didn't work the whole time he was there, even though we complained over ... read more
I have been a resident at North Point Village since July 2022. Recently there was an outbreak of Covid in our community. The management team and staff were right on top of it to ensure the safety and wellbeing of all the residents. They put into place measures to avoid the Covid from spreading. Thanks to their quick response and skilled nursing practices, they held the upper hand and successfully kept the Covid contained. Thank you NPV management and staff.
Frequently asked questions about NorthPointe
How is NorthPointe rated?
NorthPointe has a 3.5 star rating with 33 reviews.
When is NorthPointe open?
NorthPointe is closed now. It will open on Monday at 9:00 a.m.
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