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Northland Area Federal Credit Union
- Finance
- Alpena, MI
About this business
Location details
1161 N Bagley St, Alpena, MI, 49707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible customer experience trying to create an online account and non-helpful service reps.
Judging by the other reviews customer service isn't a high priority at this credit union. I witnessed first hand dealing with a lazy worker at the drive thru; didn't want to do their job and told me I had to go inside to make a deposit into my account. No thanks; you guys can take a break; you don't have to be jerks every day of your lives.
A credit union that only lets you mobile deposit $5000 a month is a joke. They need better policies and better workers who actually like their job and want to help their customers. I will gladly be taking my business elsewhere. Thank gosh I only had a checking account open with them.
I trusted the people at the Glennie office. Then I moved to Alpena. The place has, little by little, gotten completely untrustworthy. Today they changed the phone app so that I can't use NLCU savings to pay NLCU VISA. The last straw; closing my account on Monday.
Frequently asked questions about Northland Area Federal Credit Union
How is Northland Area Federal Credit Union rated?
Northland Area Federal Credit Union has a 3.1 star rating with 16 reviews.
When is Northland Area Federal Credit Union open?
Northland Area Federal Credit Union is open now. It will close at 5:00 p.m.
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