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Northern Tool + Equipment

4.3

About this business

Location details

3879 GA-138, Stockbridge, GA, 30281, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3604 reviews
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Don C.'s profile image
Don C. 
6 years ago

Thank you Connie. The situation: Something broke on my commercial grade vehicle’s hydraulic system. I traditionally started with the so called, commercial vehicle mechanics. Of course, this was just for my own amusement. I already knew the answer I would receive. However, I still delight in watching their facial twitches and convulsions as they tried to figure out what part I need or what they’re doing for that matter. Next, to get serious, I Web-searched hydraulic shops and parts. I found “Northern Tool and Equipment” in St... read more

twain55's profile image
twain55 
8 years ago

Prices aren't too bad. Customer service is weak to average. I like this store but find that I rarely purchase from here. I usually get my tools from Harbor Freight Tools. 

Joshua S.'s profile image
Joshua S. 
8 years ago

Horrible customer service and accountability. Purcahsed a wood stove. Got it home and partially uncrated, it was damaged. Of course the employees dont have the integrity to just admit they screwed up and send it with me anyway. I had to borrow a trailer to pick it up in the first place. Now I have to haul this 400lb broken stove (looks like side has been caved in by a fork lift) back to the store after I have to wait another 2 weeks for a replacement to come in. Their customer service doesnt give a darn and will not ship a r... read more

Robeet B.'s profile image
Robeet B. 
9 years ago

My compressor went out and I was on a dead lineso I bought a $1,600 Quency air compressor. I explained I did paint and body work and I was told it would do more then I would ever need. The first week the pressure switch went out. Under a serious deadline for a car show I went back to store they told me sorry bout your luck call Quency. I called Quency they sent new switch. 2 months later switch goes out again. I called Quency and they told me my compressor was not big enough for paint and body, and the pressure switch will c... read more

Jessica M.'s profile image
Jessica M. 
9 years ago

Lets see...Count on them to take a minimum of 4 weeks for warranty work on pressure washers. They label them industrial but they really are $4000 pieces of residential crap. Broke 1st month we had it after 3 uses. Have replaced the pumps 3 times. Then they refuse to give you the parts so you can do it yourself since they take a MONTH! Ken the manager will treat you like crap even being 6 months pregnant. Theres a reason they only have one store. Spend the extra 500 on a pressure washer somewhere else or you will absolutely r... read more

G T.'s profile image
G T. 
9 years ago

If you can't find what you want at the big box hardware stores, go to Northern Tool. They sell the "good" stuff. 

Mike M.'s profile image
Mike M. 
10 years ago

I recently (1 month and 2 weeks ago) purchased a pair of Gravel Gear Steel Toe work boots and the soles are already becoming detached from the boot. These boots were not cheap and now unsafe to wear on the construction site. 

Josh K.'s profile image
Josh K. 
10 years ago

The other 2 reviews HAVE to be friends of the owners. By far, Hands down the worse place I've ever bought parts from. One of the parts didn't fit correctly so I had to return it. That was the worse experience ever. He told me he didn't LEND out parts ???? Really?! Im the first person to return an item?? Wow. Very very over priced. The item i needed they had thats the only reason i went there. NEVER again. I have a video of our hole conversation about him LENDING me parts. Unbelievable. Call summit or Jegs do not waste your m... read more

Robert L.'s profile image
Robert L. 
10 years ago

Very knowledgeable and personable... 

Frequently asked questions about Northern Tool + Equipment

How is Northern Tool + Equipment rated?

Northern Tool + Equipment has a 4.3 star rating with 604 reviews. 

When is Northern Tool + Equipment open?

Northern Tool + Equipment is open now. It will close at 6:00 p.m.  

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