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Northern Illinois Home Medical Supply is committed to meeting your home equipment needs and is dedicated to helping those that have special medical requirements to live independently and at home. Our staff will coordinate the delivery, set-up and demonstration of the products and services that your physician has ordered.
3312 River Rd, Sterling, IL, 61081, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Would not put my number down, so they kept calling a different number. Now we owe $109 bill!!! On tip of that they hung up on me when I trued to talk with them!!!
Let me just say anyone who is in this building was very helpful to me today whether it was billing or cashier or the gentleman I needed something to put my knee on and these folks knew my insurance when I cover it so they help me with everything I needed from a wheelchair pushed around their office while I was there to help to my car they were absolutely wonderful you will be so happy that you went here and dealt with great service five stars is enough
Don't waste your time going here. You will not get calls back when you have problems with a machine. The customer service is a problem. Go elsewhere.
Don't waste your time going here. You will not get calls back when you have problems with a machine. The customer service is a problem. Go elsewhere.
In Short: NIHMS does not provide equipment in a timely fashion, does not follow up with customers, and must be bugged to get resolution. In Long: I was prescribed a CPAP machine on 2-22-22. The nurse warned me that it might take a little while. She faxed the order to NIHMS Sterling. I called NIHMS to verify the fax was received, and a snippy customer service rep was stated "it would be a couple of months" and that "there is a national shortage." I understood, so I waited. And waited. I never received a call or a letter from ... read more
Northern Illinois Home Medical Supply has a 3 star rating with 25 reviews.
Northern Illinois Home Medical Supply is open now. It will close at 6:00 p.m.
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