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Northern Illinois Health Plan
- Insurance
- Freeport, IL
About this business
Location details
773 W Lincoln St Ste 402, #402, Freeport, IL, 61032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you are looking for cheap then then you found it. The services are cheap, the websites are cheap, the processes are cheap, the customer service is cheap. I have never encountered as many issues with an HSA card as I have through this place. Their FSA cards are even worse. They need a receipt for everything- even obvious co-pays and prescriptions FOR WHICH THEY PROCESSED THE PAYMENT. It is unbelievable to me how they manage to function.
Followed directions to get COBRA coverage, which said to apply online. After completing all the steps, got a message a week later saying I had to submit the paper form. Weeks later, no message that it was processed, so I checked online and it was not what I requested online or on paper. Submitted change request, which was not processed after 3 weeks, billing statement shows triple billing ($1800+). Called today and nice rep said she would put in request to have it resolved within 3-5 business days. Absolute mess and would no... read more
Friendly and helpful - wish more centrally located to answer questions.
They were astounding in taking me through the entire cycle and assisted with tracking down the best arrangement. Eminent client concentration and incredible costs. I certainly use them once more. I strongly suggest Northern Illinois Health Plan given their astonishing client care.
Awesome and wonderful phone service from this Northern Illinois Health Plan insurance company! Being a traveling nurse and constantly changing cities and insurances I’ve dealt with a lot of enrollments. The staff was extremely helpful in explaining each plan and going through the pros and cons of each and allowing you to take time to make an independent and informed decision. What a wonderful and easy experience. I’m very grateful!
Frequently asked questions about Northern Illinois Health Plan
How is Northern Illinois Health Plan rated?
Northern Illinois Health Plan has a 4 star rating with 7 reviews.
When is Northern Illinois Health Plan open?
Northern Illinois Health Plan is closed now. It will open at 8:00 a.m.
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