Northeast Medical Group Walk-In Care - Niantic

Judy Engel 

on Google

4 weeks ago

Update: I spoke with a representative from Patient Relations today and she will discuss my experience with leadership at L&M. I hope to help others not have the same experience either through avoiding this office or a change in policy. Here's my experience to help others avoid the same experience I had today. I called my doctor's office to report some unusual symptoms and they suggested that I go to the walk in clinic in Niantic since they did not have any appointments available. They encouraged me to advocate for a referral... read more

Judy Engel 

on Google

a month ago

Here's my rant to help others avoid the same experience I had today. I called my doctor's office to report some unusual symptoms and they suggested that I go to the walk in clinic in Niantic since they did not have any appointments available. They encouraged me to advocate for a referral to a neurologist, a neuro eval, a test for Lyme disease, and a possible MRI. When I went to the walk in clinic in Niantic, the front desk acknowledged the notes in My Chart that my doctor's office had entered, but when I saw the clinician, I... read more

Rachel Carvalho 

on Google

a month ago

Today we checked in to the East Lyme branch and were helped immediately. Veronica st the front desk was beyond wonderful. She went above and beyond to help me with my new insurance, and to make sure we called the prescriptions in to the right pharmacy, as most were closed with the Fourth of July holiday. Veronica you were amazing! Thank you! 

Weatherfox 

on Google

9 months ago

Horrendous service. I called got an appointment for this morning only to have them call back and cancel on the basis that I'm not eligible to see that doctor without first establishing him as my primary doctor even though I had seem him in the past. Yale at its finest