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Northeast Eye Center
- Healthcare
- Latham, NY
About this business
Location details
767 Troy-Schenectady Rd #1, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a 10am appt. did a couple of eye tests with machines maybe 20 minutes total for the 2 tests and eye drops. However at 12:00, 2 hours later I am still waiting to see the Dr. This is totally unacceptable. In conversation with other patients they too expressed their frustration with the wait time. Your office needs to reassess your booking practice. No one should have to wait over 2 hrs to see any Dr.
The appointments are unnecessarily extremely long. The sign on the waiting room stating “if you wait more than 15 minutes please notify someone” are literally preposterous because they’d speak to almost every patient waiting. The communication and bed side manner is non-existent and their transfer between waiting rooms and rooms for various procedures is redundant. My son was seen multiple times in the office and each appointment for an eye exams and photos without dilation took over an hour and a half. The care plan was not... read more
On Friday September 19, 2025 I brought my daughter in for a visit after a referral from her pediatrician due to have two eye infections, one in each eye over a short period of time. I arrive 15 minutes prior to my appointment, and after being greeted by the receptionist (who was absolutely amazing to my daughter and extremely friendly), we were called back almost right away. So at that point, I felt very comfortable. Well, that quickly went downhill and FAST. We were brought into the room and told the Dr. would be with us sh... read more
Unfortunately, I've had a quite frustrating experience getting glasses here. The doc who did my exam lovely, as was Taylor at the eyeglasses shop, but the company's systems are clearly disorganized. My glasses were supposed to come in 1-2 weeks, and it took more than 3; I asked for them to be mailed for me, and they weren't mailed out for several days and it's been a week and they still haven't arrived. (I don't even know how it's possible it's taking this long for them to come from Albany to Troy.) I thought I was doing a o... read more
Frequently asked questions about Northeast Eye Center
How is Northeast Eye Center rated?
Northeast Eye Center has a 3.2 star rating with 94 reviews.
When is Northeast Eye Center open?
Northeast Eye Center is open now. It will close at 4:30 p.m.
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