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North Texas Institue of Neurology & Headache
- Doctors
- Frisco, TX
About this business
Location details
5150 Warren Pkwy, Bldg 8, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Putting my review at both locations (Plano and Frisco) because I was treated at both offices and they are equally bad. Calling this a clown show is an insult to clowns. This is the most disorganized, rude, unprofessional, and uncaring medical office I have ever visited. They do NOT return calls and always have an excuse for their lack of follow through which is ALWAYS someone else's fault. With few exceptions, the front office staff are at best aloof and at worst just plain rude. I have been seated in the office overhearing ... read more
The stuff is very cold, strict, not flexible on upfront payment due to they do not have Apple Pay systems and cannot even wait to pay after I see the doctor and wasted a lot of patients valuable time waiting in the room. The disorganized office team - no confirmation on appointment, to remind to bring physical card, show very disrespectful to patient time. And the stuff show 0 sympathy towards patient, it is so disappointing and upsetting to patient.
I have been a patient at NTINH for years and I think they are absolutely wonderful. I care so much for Dr. Rao that I would never use anyone else. Their Infusion Department is top notch. The front office staff has improved to the point of being one of the very best. Oh yeah, I adore Dr. Rao's nurse!
Frequently asked questions about North Texas Institue of Neurology & Headache
How is North Texas Institue of Neurology & Headache rated?
North Texas Institue of Neurology & Headache has a 4.5 star rating with 441 reviews.
When is North Texas Institue of Neurology & Headache open?
North Texas Institue of Neurology & Headache is closed now. It will open at 9:00 a.m.
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