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North Shore Parts and Service
- Automotive
- Artarmon, NSW
About this business
Location details
22 Cleg St, Artarmon, NSW, 2064, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very good service department who tries hard to please.
Customer service at North Shore Ford Service has been consistently poor. Interactions with the service manager (M) and Receptionist (Y) were repeatedly rude, condescending and patronising. It was much better when I was looked after by John. Now that my capped-price servicing has ended, I’ve moved to another service centre, and couldn’t be happier. Based on my experience here, I will avoid returning and will not consider Ford when purchasing my next vehicle.
Fantastic service. Excellent booking system and day before reminders, clear communication during the service over the course of the day and straightforward advice - didn’t feel like I was being pressured. Michael was particularly helpful. Great experience, Would highly recommend!
Absolutely no respect for loyalty or communication We had our car dropped off for diagnosis, received a $1400+ invoice from them just for this without any works being completed on the car. I work in the service industry and find this is just trying ways to rip people off.
In all my years of owning new cars and dealing with manufacturer service centres there is no one that comes close to the level of service that North Shore Ford provide. John and his team are outstanding. They really do make you feel like you are important in the communication is on point.
Frequently asked questions about North Shore Parts and Service
How is North Shore Parts and Service rated?
North Shore Parts and Service has a 3.8 star rating with 98 reviews.
When is North Shore Parts and Service open?
North Shore Parts and Service is closed now. It will open tomorrow at 8:30 a.m.
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