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North East Mall

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Location details

1101 Melbourne Rd, Fort Worth, TX, 76053, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
0.0415 reviews
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Dee Defino Kustusch's profile image
Dee Defino Kustusch 
7 years ago

They don’t even deserve one star but it’s the lowest rating to give them especially at this horrible location. Unprofessional, uninterested, unskilled and uncaring staff you will ever find in something so important as VISION. This is not a product like you find in a furniture store. It’s supposed to sell much needed eye glasses so people can see. Too bad they can’t see what a horrible run business this is - so I’ll go to the BBB now since NO ONE including a manager who apparently never works full days and cannot call a custo... read more

Business response:

Hello Dee - I'm sorry to hear that you experienced a problem with one of the retailers at North East Mall. We will look into these issues right away and contact the corporate office for the store. This type of customer service is certainly not consistent with our selection of retailers and I'm so sorry that you had to go through this. Let us get in touch with the store and hopefully you will have a resolution soon! 

Antonio Puga's profile image
Antonio Puga 
7 years ago
Thomas Lutz's profile image
Thomas Lutz 
7 years ago

Do not purchase your glasses from this Lenscrafters, they do not stand behind their products that are defective. They put all the blame on the customer. As a customer of LensCrafters for over 20 years I will no longer purchase from them. I will now purchase my glasses from Warby Parker for a fraction of the cost. 

Harmony Hezekiah's profile image
Harmony Hezekiah 
8 years ago

Only because nordstrom the worst store there. K jewelries was awsome. 

Paula Jackson's profile image
Paula Jackson 
recommend  Recommended
8 years ago

North east mall..is a pot of gumbo....everything we needed and wanted was there...A great day...my granddaughter...little. Lily.and mook enjoyed Claire's 

Esperanza Salazar's profile image
Esperanza Salazar 
recommend  Recommended
8 years ago
Yena Zeau's profile image
Yena Zeau 
8 years ago

Went yesterday for the Mac free lipstick giveaway. Was in line at Macy's and a mall cop came over and told everyone that we had to go wait outside at another door for the event. Since there wasn't a Macy's representative around a lot of us followed his say so (because you're supposed to trust someone in uniform). Well come to find out that original line reformed, and was the line to be in for the event. So i not only had to go sweat out in the heat for NO reason but also missed out on an event I had been waiting for for a we... read more

Business response:

Hi Yena - Thank you for letting us know your experience related to the MAC lipstick promotion at Macy's. I can certainly understand your frustration with the event at Macy's and the issues with the line control in front of the store, however, mall Security Officers are there ultimately to keep customers safe and you should always follow their direction per our Code of Conduct. 

Antonio Torres's profile image
Antonio Torres 
recommend  Recommended
8 years ago
Earl Hernandez's profile image
Earl Hernandez 
recommend  Recommended
8 years ago

Frequently asked questions about North East Mall

How is North East Mall rated?

North East Mall has no reviews yet. 

When is North East Mall open?

North East Mall is closed now. It will open on Monday at 9:00 a.m. 

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