This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
1101 Melbourne Rd, Fort Worth, TX, 76053, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
They don’t even deserve one star but it’s the lowest rating to give them especially at this horrible location. Unprofessional, uninterested, unskilled and uncaring staff you will ever find in something so important as VISION. This is not a product like you find in a furniture store. It’s supposed to sell much needed eye glasses so people can see. Too bad they can’t see what a horrible run business this is - so I’ll go to the BBB now since NO ONE including a manager who apparently never works full days and cannot call a custo... read more
Business response:
Hello Dee - I'm sorry to hear that you experienced a problem with one of the retailers at North East Mall. We will look into these issues right away and contact the corporate office for the store. This type of customer service is certainly not consistent with our selection of retailers and I'm so sorry that you had to go through this. Let us get in touch with the store and hopefully you will have a resolution soon!
Do not purchase your glasses from this Lenscrafters, they do not stand behind their products that are defective. They put all the blame on the customer. As a customer of LensCrafters for over 20 years I will no longer purchase from them. I will now purchase my glasses from Warby Parker for a fraction of the cost.
Only because nordstrom the worst store there. K jewelries was awsome.
North east mall..is a pot of gumbo....everything we needed and wanted was there...A great day...my granddaughter...little. Lily.and mook enjoyed Claire's
Went yesterday for the Mac free lipstick giveaway. Was in line at Macy's and a mall cop came over and told everyone that we had to go wait outside at another door for the event. Since there wasn't a Macy's representative around a lot of us followed his say so (because you're supposed to trust someone in uniform). Well come to find out that original line reformed, and was the line to be in for the event. So i not only had to go sweat out in the heat for NO reason but also missed out on an event I had been waiting for for a we... read more
Business response:
Hi Yena - Thank you for letting us know your experience related to the MAC lipstick promotion at Macy's. I can certainly understand your frustration with the event at Macy's and the issues with the line control in front of the store, however, mall Security Officers are there ultimately to keep customers safe and you should always follow their direction per our Code of Conduct.
North East Mall has no reviews yet.
North East Mall is closed now. It will open on Monday at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com