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North Brothers Ford Service Center
- Automotive
- Westland, MI
About this business
Location details
33300 Ford Rd, Westland, MI, 48185, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recall is the only reason we ever take our car to this place, otherwise there is no reason for anyone to even consider this place. They make appts, then keep your car for 4-5hrs after your appt time. Even simple oil change takes hours to complete. What is the point of appt? Last time my wife took her car for a 9am appt for a A-Pillar recall and they called 5 hrs later to let her know they inspected the car and ordered parts. 2 weeks later they got the part and now we gotta take it in for another 5 hours before they get to it... read more
They sure love wasting people's time. My wife took the car for her recall appointment at 9 a.m. Around 1 p.m., they called and said that they inspected the car and ordered parts, and that the parts won't be here until later this or next week. Did you really need to keep the car for 4 hours just to tell me that absolutely nothing was done to it? It's a recall for a plastic window panel and backup camera. It literally takes 5-10 minutes to inspect that. It's not the first time they've done this either. But they made sure to ca... read more
Broke a piece on my car doing recall work and tried to pass the buck, fortunately the car had just had a video inspection the day before with proof saying otherwise. I didn’t trust them so I took it back to the inspection place after they finished and sure enough they fixed it but not without doing (what I can only assume intentional) damage to some of my lug nuts at least one on each side. Either its intentional or negligence needless to say don’t go here!!!!! I don’t even trust them to go up there an have them right this w... read more
Jason is the absolute best! Excellent customer service all around! Can’t express how appreciative I am for all of his help getting my car fixed today and in a timely manner. This guy deserves a big raise!!
Frequently asked questions about North Brothers Ford Service Center
How is North Brothers Ford Service Center rated?
North Brothers Ford Service Center has a 3.5 star rating with 89 reviews.
When is North Brothers Ford Service Center open?
North Brothers Ford Service Center is closed now. It will open at 7:00 a.m.
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