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33300 Ford Rd, Westland, MI, 48185, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was skeptical that this place would open on time (7AM) -- my experience with Village Ford in Dearborn has been terrible so I was ready for more disappointment. Boy was I pleasantly surprised! A functionally designed and clean drop off and waiting area, well organized workload. My service advisor (Kaitlyn) was professional, courteous, friendly and efficient. And, they finished with my car ahead of schedule! Kaitlyn could have done a better job explaining what they learned from the service and ensuring I got all my stuff bac... read more
It is a bit of a hassle getting inside the gate for the cars, but other than that, it's a good dealership.
Recall is the only reason we ever take our car to this place, otherwise there is no reason for anyone to even consider this place. They make appts, then keep your car for 4-5hrs after your appt time. Even simple oil change takes hours to complete. What is the point of appt? Last time my wife took her car for a 9am appt for a A-Pillar recall and they called 5 hrs later to let her know they inspected the car and ordered parts. 2 weeks later they got the part and now we gotta take it in for another 5 hours before they get to it... read more
North Brothers Ford Service Center has a 3.5 star rating with 93 reviews.
North Brothers Ford Service Center is closed now. It will open tomorrow at 7:00 a.m.
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