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Norm Reeves Genesis of Cerritos Service & Parts Center
- Automotive
- Cerritos, CA
About this business
Location details
11011 South St, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I recently purchased a used Honda from Norm Reeves Genesis of Cerritos. While I expected a higher standard from a Genesis store, it couldn’t be more of the opposite. The customer service was absolutely terrible. Timeline: After signing Tuesday, I was promised a 3-4PM Wednesday pickup. I had to be the one to call them at 1 PM Wednesday, only to find out it wasn't ready. This left me stranded without a car for work on Thursday. Management Failure: Speaking with Ali, the GSM, was a 15-minute exercise in frustration. He offered ... read more
Got me a G70 last night and let me tell you Gerieck was the best. Everything was so smooth and stress free . No hidden charges or surprises. By far my best experience at a dealership hands down. Look for Gerieck
Stopped by impromptu to ask questions of the service dept. about our 2019 G70. We got kind and helpful advice from Kyle. Looking forward to returning!
Worst service drive in the history of car dealerships
Ivan was great he walked me thru and was very helpful Great customer service
Frequently asked questions about Norm Reeves Genesis of Cerritos Service & Parts Center
How is Norm Reeves Genesis of Cerritos Service & Parts Center rated?
Norm Reeves Genesis of Cerritos Service & Parts Center has a 4 star rating with 7 reviews.
When is Norm Reeves Genesis of Cerritos Service & Parts Center open?
Norm Reeves Genesis of Cerritos Service & Parts Center is closed now. It will open at 7:00 a.m.
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