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Norm Reeves Ford Lincoln Service Center
- Automotive
- Cerritos, CA
About this business
Location details
18900 Studebaker Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I will 100% return for future repairs and recommend this dealer service center. I dropped my 2023 F150 off with Raymond Quintero on a Monday after scheduling an appointment. I was having transmission issues that were covered under the manufacturer drivetrain warranty and had a recall. Raymond was extremely professional and kept me up to date everyday. A technician diagnosed, repaired and tested the vehicle for pick up by Friday, well before the estimated time frame. The technician notes were very detailed so I knew exactly w... read more
So far a 1 star my information was given and I was not updated about anything on my vehicle Just a simple text stating we haven’t forgotten about you 🤦🏽♀️
I’m soooo angry. Emma called me to do recall work on my car. I came to drop it off today bc my appt was at 7:15 tomorrow morning. The work was to be all done and I was to get my car back on the same day. I show up a day early to drop it off and then they tell me the car wouldn’t be ready til Monday. This is pathetic. I had a ride come for me and they changed what was said to me and bc I work on Monday I wasn’t able to leave the car. This waisted my time and my ride that showed up to bring me home! I’m so angry at what happen... read more
I brought in my 2017 Ford Fusion Energi two weeks ago for a diagnostic, it ended up taking a week to get an answer for what’s wrong and another week for them to actually do the repairs (so they claimed, at least). Now they tell me they found more issues which means they need to order more parts which means I likely won’t have my car to visit my family by Xmas. I need this vehicle for work so I’ve had to deal with not working for the time I was getting a diagnostic and the costs of an extended rental for the time supposedly s... read more
Frequently asked questions about Norm Reeves Ford Lincoln Service Center
How is Norm Reeves Ford Lincoln Service Center rated?
Norm Reeves Ford Lincoln Service Center has a 3.4 star rating with 80 reviews.
When is Norm Reeves Ford Lincoln Service Center open?
Norm Reeves Ford Lincoln Service Center is closed now. It will open at 7:00 a.m.
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