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Norcraft Companies, L.p.

3.4

About this business

Location details

6163 Old 421 Rd, Liberty, NC, 27298, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.4110 reviews
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Sid Watson's profile image
Sid Watson 
on Google
2 months ago

Stay away from Ultracraft. 2 months on original order. 6 cabinets damaged to point of needing replacement and 19 drawer and door fronts re shipped due to poor painting. Waited 2 months for replacements. Now, all 6 replacement cabinets have various degrees of paint defects. Still unable to install cabinets. No kitchen and Ultracraft says it is not their policy to compensate customers for their poor customer service or quality. Not to mention additional labor that will be required to install replacement door and drawer fronts ... read more

Bob A's profile image
Bob A 
on Google
2 months ago

Stay away. We placed a special order for a custom vanity for a complete bathroom remodel. Frankly, our experience with Ultracraft has been abominable. Firstly, our original order for a custom vanity was delivered with the wrong doors. Ultracraft agreed to send a replacement. But, that threw a real monkey wrench in our project timing. There were other alarm bells with that first order. the top front stretcher , held by dowel pins had popped out during shipping. A close inspection showed no glue on the pins. In addition hardwa... read more

noah's profile image
noah 
on Google
6 months ago

You should not purchase anything made by Ultracraft. We made this mistake and regret it daily. The cabinets get scuffs and paint chips from being breathed on. We have had them for 6-months and already have countless issues of bubbling where there is little to no water/wetness and missing chips of paint all over. You can scratch the paint off with your fingernail, it’s just total junk. 

Future Retro's profile image
Future Retro 
on Google
7 months ago

Cabinets started falling apart over a year ago. They are only ten years old. We have been trying to contact company, finally found a phone number and spoke with someone multiple times but never get a call vack 

Sid Watson's profile image
Sid Watson 
on Google
8 months ago

Stay away from Ultracraft. 2 months on original order. 6 cabinets damaged to point of needing replacement and 19 drawer and door fronts re shipped due to poor painting. Waited 2 months for replacements. Now, all 6 replacement cabinets have various degrees of paint defects. Still unable to install cabinets. No kitchen and Ultracraft says it is not their policy to compensate customers for their poor customer service or quality. Not to mention additional labor that will be required to install replacement door and drawer fronts ... read more

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Frequently asked questions about Norcraft Companies, L.p.

How is Norcraft Companies, L.p. rated?

Norcraft Companies, L.p. has a 3.4 star rating with 110 reviews. 

When is Norcraft Companies, L.p. open?

Norcraft Companies, L.p. is closed now. It will open at 9:00 a.m. 

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