NJM Insurance Group

Roger Diaz Flores 

on Google

2 weeks ago

NJM needs to fine tune their processes, staff were lost with my request 

Emre Türker 

on Google

a month ago

After an accident, they initially valued my vehicle at around $800, even though it was worth $3,800. After negotiations, they increased the offer to $2,440. They stated they would send the payment by check. I waited for over a month, but the check never arrived. When I contacted them, my assigned representative, Nicholas, told me the issue was with the postal service and that they had no tracking number. They said the only option was to cancel and reissue the check. I still have not received my payment. When I mentioned fili... read more

Rachele Dume 

on Google

2 months ago

This is ridiculous how NJM hikes my premiums on history’s of the car before I even have the car.I bought a pre-owned car one year later,now 6 years later how strange🤮they sent me a policy make payment already now 2 months later send me a new policy increase my policy change payment on me 6 years now same thing happened every year how irrelevant is this 😭 

Marpol Transportation 

on Google

2 months ago

When I called NJM with an inquiry, I was assisted by a Ms. Olivia—at least, that is how she introduced herself at the end of the call. I asked whether I was entitled to any credit now that I had become the sole owner of my vehicle. She initially said yes; however, after verifying my identity and checking all the relevant information, she stated that I was not—meaning 30 minutes of my time were wasted. I suggest providing better training. 

Marvin Sampson 

on Google

3 months ago

NJM is an insurance broker filled out information on website they recommended Progressive auto insurance funny I already have Progressive auto insurance which I consider to high for a retired couple with no accidents or tickets or duis or dwis ever .