Nissan Service

James W 

on BBB

11 months ago

After having a few services performed at this place, finally got the worse treatment yet! Just to mention that prior visits were also high pressure (threatening warrantee). We had a schedule visit on 10/16 at 9am, that lasted till 12:15pm(3+hrs), for a 1.5hr CVT transmission flush. After I got upset with the wait, I approached the service person that was helping me, with the "out to lunch" sign still on his desk. I never got a update the whole time I was there. Once I approach him, he was telling me he was coming to get me "... read more

Elizabeth B 

on BBB

a year ago

Really disappointed with the whole experience. Started out with wanting to do an overnight test drive with a Maxima since I work 12 hour shifts in ******. The dealership brought it to me, which was great. However, they made me bring it back when I wasnt going to proceed with the deal after my shift. *******, my sales guy, did not know a dang thing about customer service. When I told the sales person, (*******) that the steering wheel was a little difficult to turn he responded with I know theres nothing wrong with the vehicl... read more

Chrissie W 

on BBB

4 years ago

I would never give these people my business again, and I am actively spreading the word of their very poor service! I had called several times. First I called for the financial manager, ****, who never returned my calls. When I did get through several hours later and spoke with him, he said they had no time for me! I called and spoke to another manager, ****, and he doubled down and said it was reasonable and fair for him to say that to me because he's busy. He implied I was trying to ******* them out of another car which is... read more

Chrissie W 

on BBB

4 years ago

I would never give these people my business again, and I am actively spreading the word of their very poor service! I had called several times. First I called for the financial manager, ****, who never returned my calls. When I did get through several hours later and spoke with him, he said they had no time for me! I called and spoke to another manager, ****, and he doubled down and said it was reasonable and fair for him to say that to me because he's busy. He implied I was trying to ******* them out of another car which is... read more

Chelse H. 

on BBB

5 years ago

This business who claims to have “squeaky clean” customer service/name is a poor excuse for a business. They put a charge on my account for an unacceptable charge. I provided the documents they needed. I gave several phone calls, voicemails and emails. I never received any information back from them and they still charged my card, without communicating to me.