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NIH Federal Credit Union - Silver Spring
- Finance
- Silver Spring, MD
About this business
NIH Financial Credit Union is a not-for-profit organization that has been helping the biomedical community and their families since 1940. As a member, you are eligible to take advantage of a wide range of financial products and services, as well as receive exclusive members-only discounts. Primarily serving the financial needs of the biomedical and healthcare communities, and businesses, in Silver Spring, MD.
Location details
1308 East-West Hwy, Silver Spring, MD, 20910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
WHAT A HEADACHE!!!! NIH FCU has given me the absolute worst customer service ever. All I wanted to do was open a savings account and it has been a nightmare. The problem started because I accidentally uploaded an old drivers' license with an outdated address into my profile. I was told that my ID could not be verified. I was further told that I would have to come into the branch to correct the issue. I have sent in my passport, utility bill, bank statements and pay stubs. I live in Florida and evacuated from Milton to SC. I ... read more
I am leaving this bank for it's anti-customer, excessive scrutiny for "security purposes." Recently I attempted to make a payment to another financial institution with funds from my NIH account using my ATM card. My transaction was blocked by the bank as a precaution, which I appreciated and understood. I was sent a text and email verifying it was who was attempting to use the card. I indicated "yes" it was me. I got a text back saying it's okay to attempt the transaction again the ATM card was activated. I attempted the tra... read more
I am leaving this bank for it's anti-customer, excessive scrutiny for "security purposes." Recently I attempted to make a payment to another financial institution with funds from my NIH account using my ATM card. My transaction was blocked by the bank as a precaution, which I appreciated and understood. I was sent a text and email verifying it was who was attempting to use the card. I indicated "yes" it was me. I got a text back saying it's okay to attempt the transaction again the ATM card was activated. I attempted the tra... read more
Morgan Barker is a wonderful employee!! After 5, yes 5, frustrating phone calls to NIHFCU she was a breath of fresh air and exemplifies what customer service should be. Promote Morgan she will be a great supervisor/manager!
Always get great help from Silver Spring Branch. Waqar and Oumou are always help full
Frequently asked questions about NIH Federal Credit Union - Silver Spring
How is NIH Federal Credit Union - Silver Spring rated?
NIH Federal Credit Union - Silver Spring has a 4.4 star rating with 42 reviews.
When is NIH Federal Credit Union - Silver Spring open?
NIH Federal Credit Union - Silver Spring is closed now. It will open at 9:00 a.m.
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