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Nielsen Chrysler Dodge Jeep Ram of Morristown Service
- Automotive
- Morristown, NJ
About this business
Location details
172 Ridgedale Ave, Morristown, NJ, 07960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
If I could leave a 0 star review I would. I took my car in July 7th. They said it would take a week. I kept calling back they kept extending the date. Here I am July 23rd. They said it would be done 2 days ago. I kept calling. They keep extending it. They said it would be done today. I called and they make up excuses why my car isn’t finished. Horrible service.
I had an ac condenser replaced under warranty for my low mileage, babied 2024 Grand Cherokee. Prior to driving off the lot, I decided to inspect my front end knowing the bumper had to be removed to complete the work. I noticed a misaligned bumper, with a large seem, and a crack. They tried to pass off damage they caused in hopes I didn't notice but upon me bringing it to their attention, proposed a substandard and unfair repair of gluing the crack back together and replacing the bracket they broke (but also did not mention).... read more
Terrible customer service, brought my wrangler for service with appointment and my car was just sitting in the lot for 2 weeks kept on calling Jennifer my “service advisor” and she never got back to me or called me. Very unprofessional behavior and overall terrible experience in this place. Had to pick up my car without being fixed because I just knew they don’t give a F.
Awful service. Never bring your car here for anything, even if you bought it here. It took 3 months to get the part for my car, all while their service representatives dodged me, refused to return my calls (including their service manager), and lied to me about what was going on. Once the part did finally show up, their service department lied to me again and said it would be done the day I dropped it off, so I planned my week around that. Then, when I got there, they told me there was no way it would be done the same day, a... read more
Frequently asked questions about Nielsen Chrysler Dodge Jeep Ram of Morristown Service
How is Nielsen Chrysler Dodge Jeep Ram of Morristown Service rated?
Nielsen Chrysler Dodge Jeep Ram of Morristown Service has a 2.6 star rating with 21 reviews.
When is Nielsen Chrysler Dodge Jeep Ram of Morristown Service open?
Nielsen Chrysler Dodge Jeep Ram of Morristown Service is open now. It will close at 7:00 p.m.
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