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791 NY-17M Ste 9, Monroe, NY, 10950, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
This all state office has the worst customer service. I have been with all state for forty years, Michael, horrible customer service. Doesn't return phone calls. After forty years, I expect at least a return phone. That was the final straw with the lack of customer service that they provided that I left their service. It wasn't even about the money.It was about the fact that they've been taking my money for forty years.And you can't even give me customer service.
I actually have two VERY different reviews for you. First in regards to the Allstate office of Nichole Lechner. I have never dealt with a more unprofessional and incompetent office. Last year when my rates went up, along with everyone else I called their office seeking an explanation. Michael told me “It is what it is” regarding the increase. Not really the type of answer I was looking for. Then when I made a recent move to South Carolina I asked how I transfer my policy to my new state. He told me there was no option for th... read more
Very good agents. Always answer my questions and get me good rates.
Nicole Lechner: Allstate Insurance has a 3.5 star rating with 27 reviews.
Nicole Lechner: Allstate Insurance is open now. It will close at 5:00 p.m.
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