Nick Scali Distribution Centre

Karen 

on Google

2 weeks ago

Inconsistency customer service We recently purchased an item and selected the pickup option, however we received a notification stating that the order had been set to delivery, which comes with an additional fee. This was not something we selected or agreed to, so we wanted to contact Nick Scali to clarify the situation. Unfortunately, our invoice/order number was no longer accessible to us, so we also called hoping that, given the company already has our details such as our name and phone number, the invoice could be resent... read more

Joanne Montalto 

on Google

2 years ago

After waiting for my replacement couch I'm absolutely livid and horrified to discover after unpacking it, that it was damaged with some kind of staining on the end modular, the legs are alsodamaged and it has a very old smell. Furthermore, the couch came to me wrapped in plastic not packaged the same way that the originalcouch was delivered. Why did this come to me not in its original box with foam????? This was not a brand new couch that they promised. Clearly they have tried to replace it with floor stock from their filthy... read more

Tia 

on Google

2 years ago

Wish I had read all these reviews before purchasing. Shocking experience. Departments don’t speak and this becomes a consumer problem. Items aren’t provided in the time despite being told it would be and paying premium prices. I won’t even mention the customer service because they wouldn’t know what that phrase meant.