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Niagara Veterinary Emergency Clinic
- Healthcare
- Thorold, ON
About this business
Location details
3300 Merrittville Hwy Unit 1A, Thorold, ON, L2V 4Y6, Canada
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Before you enter the clinic you see a sign "this building is filled with compassionate, hard working and intelligent people". I'm not disputing that they work hard or that the vets have intelligence. My problem is with the way the whole entire clinic is run. At the front desk you have people that don't seem to care, or lack the knowledge, especially if you have an end of life emergency. The "compassionate" part they claim the building is filled with is an absolute lie. We had to rush our dog that had already been there twice... read more
Brought in my cat who was severely anemic, and needed a blood transfusion, which needs a veterinarian's referral. To this request, Dr. Lawton refused, and said something along the lines of "it wouldn't be a good use of resources". Yet, there are lots of potential donor cats, including my cat's daughter. Implying that my beloved fur family member was not worthy of this treatment is incredibly hurtful to this day, and brings me to tears. My cat should not have had to be refused medical treatment, because of the incompetence of... read more
I need to leave a review after yesterday. My cat suddenly passed away I called them to (very desperately) come here to take my cat. Instead they said I can take him there (all the way from Welland to Thorold) AND pay $100 to have him cremated. Instead I had a ceremony in my backyard and buried him there. Niagara needs a service that can come pick up your cats. I don't want anyone to go through what I went through yesterday. I had to carry his deceased body all across town.
Doctor Lawton and the rest of the staff helped give my beloved gerbil a very peaceful passing and were so wonderful. My elderly gerbil was in really bad shape, I wasn’t sure if they would take a gerbil but they said I could bring him right away. Dr Lawton explained every step of the process with empathy, she put him in my lap on a blanket and let me hold him until the end. It’s always awful putting a pet to sleep but the staff here really made it the most peaceful experience possible and I’m so grateful to them for that.
Frequently asked questions about Niagara Veterinary Emergency Clinic
How is Niagara Veterinary Emergency Clinic rated?
Niagara Veterinary Emergency Clinic has a 3.4 star rating with 479 reviews.
When is Niagara Veterinary Emergency Clinic open?
Niagara Veterinary Emergency Clinic is open now. It is open 24/7.
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