Niagara Pools & Spas Service Department

Krista Starkey 

on Google

3 months ago

I bought my jacuzzi 7-8 years ago from the Bristol store that closed and John the technician was here from time it was installed my jacuzzi to just the other day needing a part replaced. John is amazing man very knowledgeable and cares about his customers hands down one of the best!!! The only issue is when you call into the store there are a few employees that aren't very nice 

G Smith 

on Google

6 months ago

Excellent service/ arrived at the perfect time/ excellent tech/ I needed help & Niagara helped me/ Super grateful, THANK YOU 

Cyndi Purzycki 

on Google

6 months ago

I recently purchased an above ground pool from Niagara Pools, and I couldn’t be happier with the experience. Louise Biondi was absolutely amazing to work with from start to finish. She guided me through the entire process and provided me with all the necessary contractor contacts to ensure a smooth installation. Louise was always available to answer my (many!) questions and never made me feel like I was a bother. Even now, she continues to be a huge help every time I visit the store. The entire staff at the Turnersville loca... read more

Connie LaBouff 

on Google

7 months ago

O NOT USE Niagara pools!!!!! DO NOT RISK YOUR EXPERIENCE AND MONEY ON THESE FOLKS Update 04/30 Ken WHO the owner and very rude, hostile, lied to the BBB and has no customer first approach or willingness to work with his own warrentees. Our pool was built July 2020 which means we have a liner warrentee until July 2025. For install or defect. Ken is refusing to fix the 7/8 liner wrinkles in the bottom of our shallow end by the seam! NO INTEGRITY! Update 04/04 after a very rude, disrespectful and lack of standing by thier work.... read more

Laura broadbelt 

on Google

7 months ago

My problem is with the store in Bristol, Pennsylvania that closed down not too long after my issue happened. The cashier claimed I threw money down on the counter and had a melt down over it. He started screaming at me and cursing at me. I couldn't believe someone could talk to a customer like that. I have never experienced anything like that before. There were witnesses to that, other employees. I hope he got fired after that, because that was the right thing to have been done.