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Niagara Boat Rentals
- Automotive
- Jordan Station, ON
About this business
Location details
2793 Beacon Blvd, Jordan Station, ON, L0R 1S0, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
DO NOT BOOK FROM HERE. We booked a boat a week ago for Sunday at 12:30 and when we got there the manager Michael said he forgot to book us in… and when we tried to resolve the issue he said he can put us on a boat for 2… he literally wanted us to wait TWO HOURS after our original time. On top of that all he offered us was a 15% discount for all of this.. and when we asked for a bigger discount because it was such an inconvenience he flat out said NO. Worst customer service for something like this ever.
Extremely disorganized and unprofessional. We booked a boat over a week in advance for a 12:30pm slot. The booking site wouldn’t process our payment, so the owner, Michael Yu, reached out and personally confirmed our reservation for 12:30pm. When we showed up on time for our appointment, Michael told us he had forgotten about our booking and had given our time slot away to another group who booked later. Instead of making any effort to fix the situation or honor our original time, he told us we’d have to wait two more hours ... read more
DO NOT RENT FROM HERE. we had a booking for 12:30 and when we got there the owner michael straight up said he forgot about our booking. they gave our boat to someone else and then said we can wait till 2 to get another boat. he was being very rude when trying to resolve the situation and then reluctantly said he would give us a 15 % discount ???!! when we asked for a bigger discount because this is such an inconvenience he flat out said no. very unprofessional and rude i seriously do not understand how this place gets any bu... read more
We booked a boat with this company a week in advance, only to show up and be told the owner, Michael, forgot our reservation. No apology, no accountability—just a dismissive offer to wait two hours for the next available boat. As if that wasn’t bad enough, the only compensation he was willing to offer was a measly 15% discount. When we reasonably asked for more, given the complete waste of our time and his blatant unprofessionalism, he refused—bluntly and rudely. Michael was shockingly unhelpful, arrogant, and downright disr... read more
Definitely would rent from here again - we had a beautiful pontoon that that was very clean and well-maintained. Staff was friendly and helpful as well as accommodating - we didn't realize the marina was further away than we thought from where we wanted to go and they were able to arrange things so we could have an extra hour, which was really nice of them to do and we really appreciated it! Highly recommend!
Frequently asked questions about Niagara Boat Rentals
How is Niagara Boat Rentals rated?
Niagara Boat Rentals has a 4.6 star rating with 94 reviews.
When is Niagara Boat Rentals open?
Niagara Boat Rentals is closed now. It will open tomorrow at 8:00 a.m.
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